1. Information We May Collect

Depending on how you interact with Tourism Training, we may collect information such as:

A. Information you provide

This may include:

• Full name
• Email address
• Phone number
• Account login information
• Course enrollment information
• Billing or transaction-related information
• Information submitted through contact or support forms
• Course assessments, assignments, or learner submissions
• Feedback, reviews, or testimonials that you voluntarily provide
• Information you provide when communicating with Tourism Training

B. Technical information

When you use our website or learning platform, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type and operating system
• Pages or content accessed
• Approximate usage information
• Date and time of interactions
• Technical information needed to maintain security and platform functionality

The exact information collected may depend on the technologies and third-party services currently used on the website.

2. How We Use Your Information

Tourism Training may use personal information to:

• Create and manage learner accounts.
• Process course enrollments.
• Provide access to purchased courses and learning materials.
• Deliver assessments and certificates.
• Communicate with learners about courses and services.
• Respond to questions and support requests.
• Process or verify payments.
• Administer refunds.
• Improve courses, learning experiences, and website functionality.
• Maintain platform security and prevent misuse.
• Maintain appropriate enrollment and certification records.
• Comply with applicable legal obligations.
• Send promotional or educational communications where permitted and appropriate.

3. Course and Learning Data

When you participate in a Tourism Training course, we process information related to your learning activity, including course enrollment, learning progress, assessment results, assignment submissions, completion status, and certificate status.

This information is used strictly to administer your learning experience, evaluate course progression, and maintain authentic educational records.

4. Payment Information

Payments may be processed through regulated third-party payment gateways. Where third-party payment processing is utilized, payment information is handled directly by the applicable payment provider in accordance with its own privacy policy and PCI-DSS compliance standards.

5. Cookies and Similar Technologies

Tourism Training may use cookies or similar technologies to support website functionality, session security, analytics, and user experience. These technologies help us recognize your login session, understand which pages are visited, diagnose technical issues, and measure campaign effectiveness.

You can control cookie preferences through your web browser settings. Please note that disabling essential cookies may impact certain platform functions.

6. Analytics and Marketing Technologies

We may utilize analytics, advertising, or marketing technologies provided by trusted third parties to understand platform interactions and improve learner outreach. These providers process usage metrics according to their own privacy disclosures and configurations.

7. How We Share Information

Tourism Training may share information with trusted service providers where reasonably necessary to operate the platform and deliver courses, such as providers supporting:

We may also disclose information where required by applicable law, court order, or lawful governmental request.

8. Certificates and Verification

Where certificate verification is provided, certain certification information (such as learner name, certificate number, issue date, and course title) is made accessible through our public verification system to confirm credential authenticity for employers and institutions.

9. Learner Testimonials and Public Content

If you voluntarily provide a testimonial, review, photograph, or project for promotional showcase, Tourism Training may display that content for marketing purposes with your authorization.

Tourism Training never fabricates testimonials. If you wish to revoke permission for previously approved public testimonials, contact us at any time.

10. Data Security

We employ appropriate technical and organizational safeguards to protect personal data from unauthorized access, alteration, disclosure, or loss. However, no internet transmission can be guaranteed to be 100% immune from security risks. Learners are responsible for maintaining confidential account passwords.

11. Data Retention

We retain personal information for as long as necessary to provide educational services, maintain persistent certificate validation records, satisfy accounting and regulatory standards, resolve disputes, and prevent fraud.

12. Your Choices and Requests

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correcting, or updating your data held by Tourism Training.

To submit a privacy or data request, email us at: tourismtrainingbd@gmail.com. Identity verification may be required to protect your security.

13. Children's Privacy

Tourism Training's educational programs are intended primarily for learners who can independently participate in professional training. If you believe a child under the applicable legal age has provided personal information without appropriate guardian consent, please contact us promptly for removal.

14. Third-Party Websites & International Processing

Our platform may reference third-party tools or external websites. This policy applies strictly to Tourism Training. We encourage reviewing the privacy notices of external websites. Additionally, cloud service providers utilized by Tourism Training may process information internationally in compliance with applicable data protection laws.

15. Changes to This Privacy Policy

Tourism Training may update this Privacy Policy from time to time. The updated revision will always be posted on this page with a revised effective date. Continued use of our platform constitutes acknowledgment of the updated policy.