About the Role
Grand Horizon Beach Resort invites an accomplished Guest Relations & Front Desk Manager to lead our reception, concierge, and VIP arrival departments at Bangladesh's largest 5-star beachfront property.
Key Responsibilities
• Oversee front desk reception, VIP arrivals, and personalized concierge experiences.
• Train front office agents in property management systems and luxury service etiquette.
• Resolve guest inquiries and feedback with diplomacy and swift service recovery.
• Train front office agents in property management systems and luxury service etiquette.
• Resolve guest inquiries and feedback with diplomacy and swift service recovery.
Benefits & Perks
• Luxury beachfront on-property residential suite included.
• Full resort dining and health club access.
• Discretionary quarterly guest satisfaction bonus.
• Full resort dining and health club access.
• Discretionary quarterly guest satisfaction bonus.
Required & Preferred Skills
Mandatory Skills
Front Desk Operations
(Advanced)
Guest Experience & Concierge
(Advanced)
Customer Dispute Resolution
(Intermediate)
Preferred / Nice to Have
Hospitality Revenue Management
(Intermediate)
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Sign InJob Overview
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Date Posted:Sep 30, 2026
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Expiration:Nov 09, 2026
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Location:Cox's Bazar, Bangladesh
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Job Type:Full time
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Experience:Mid-Level (3-8 yrs)
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Offered Salary:USD 32,000 - 48,000
About Employer
Gr
Grand Horizon Luxury Beach Resorts
Hospitality & Leisure
Five-star beachfront resort providing world-class hospitality, gourmet dining, and international convention facilities.
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